SILK JEWELS TERMS OF SERVICE

Terms and Conditions

Last Updated: January 5,2026

Welcome to silkjewels.ie! By accessing or using our website located at silkjewels.ie (the “Site”) and any related services (collectively, the “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Services.

Business Information

Silk Jewels is operated by Anshul Singhal, Country of establishment is Dublin, Ireland.

Email : contact@silkjewels.ie

Phone: 08991371499

1. Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

3. Product Information
   We strive to accurately describe products, including colors, sizes, and materials. Minor variations may occur due to screen settings or handcrafted designs. All weights, sizes, and measurements are approximate. Prices are subject to change without notice. We reserve the right to correct pricing errors and will notify you if an order is affected.
4. Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspicion of fraudulent activity.

5. Payment Terms
   Payment Methods: We accept various payment methods, as detailed on the Site. You agree to provide accurate and complete payment information.
   Payment Authorization: By placing an order, you authorize us to charge your selected payment method.
6. Shipping and Delivery
   Shipping Options: We offer various shipping options, and shipping costs will be calculated at checkout. Orders are dispatched from Dublin, Ireland.
   Free Shipping: Enjoy free shipping within Ireland.
   Delivery Time frame: Orders will typically be delivered within 3-4 business days after processing. While we strive to meet these estimated delivery dates, we are not responsible for delays caused by shipping carriers or unforeseen circumstances. Estimated delivery times are provided at checkout but are not guaranteed.  For information on Shipping and delivery  please refer to our shipping policy.
7. Taxes & Duties
   Orders shipped within the European Union are not subject to customs duties.
   Prices on this website are currently VAT-exclusive and no VAT is charged at checkout.
   Should VAT registration become applicable, VAT will be charged in accordance with EU law.

8. Right of Withdrawal (EU Consumers)

You have the right to cancel your order within 14 days from the day you receive the goods, without giving any reason.

Returned items must be sent back within 14 days of cancellation.Refunds will be issued within 14days of receiving the returned goods, using the original payment method. For information on returning products and requesting refunds, please refer to our Return and Refund Policy.

8. User Accounts

You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately if you suspect unauthorized use.

9. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, and images, is the property of silkjewels and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

10. User-Generated Content

You may have the opportunity to submit reviews, comments, or other content to the Site. By submitting any content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and distribute such content.

11. Limitation of Liability

• We are not liable for adverse reactions, skin irritations, or allergic reactions from wearing jewellery.

• Customers with known sensitivities or allergies should consult a healthcare professional before use.

• Our liability for any loss, damage, or claim arising from the Services is limited to the purchase price of the products.

• We are not liable for indirect, incidental, or consequential losses, including website downtime or inaccurate information.

12. Indemnification

You agree to indemnify, defend, and hold harmless Silk Jewels, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Services or violation of these Terms.

13. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information. By using our Services, you consent to both policies.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts located in Ireland.