At Silk Jewels, we are committed to providing you with a seamless shopping experience, including timely and reliable shipping. Please review our shipping policy below for important information regarding shipping within Ireland.

1. Shipping Information

📦UK/Ireland: Enjoy free shipping on all orders. No minimum spend.

🌍 Rest of the world: Free shipping on orders over €150. For orders under €150, a €10 delivery charge applies.

3. Processing Time

Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing times may vary.

4. Delivery Timeframe

📦 Ireland: Standard delivery takes 2 working days.
🌍 Rest of the world: Standard delivery takes 5 working days.

While we strive to meet these delivery estimates, please note that we are not responsible for delays caused by shipping carriers or unforeseen circumstances

5. Shipping Address

Please ensure that the shipping address provided at checkout is accurate and complete. We cannot be held responsible for delays or issues arising from incorrect or incomplete addresses.

6. Lost or Damaged Orders

If your order does not arrive or is damaged during transit, please contact us here within 7 days of the expected delivery date. We will work with you to resolve the issue.

9. Customer Service

If you have any questions or need assistance regarding shipping, please contact our customer service team at here .

We are here to help!